NO-SHOW POLICY

When you make a reservation for a taxi vehicle, you decide what time you want to pick the vehicle up.  Fleet Management will hold the vehicle up to 1 hour past the scheduled pick up time before changing the status of the rental to "no-show".  

All "no-show" reservations are charged for one days rental.

If your plans change and the vehicle is no longer needed, please contact the reservations desk as soon as possible to cancel your reservation.  There are several methods that can be used for cancellation;  

• You may either call the reservations desk at 602-542-3110

• or send an e-mail to Reservations.

If you are going to be late picking up the vehicle, please call the reservations desk at  602-542-3110 and let them know how late you might be.  In most all cases, they can adjust the scheduled pick up time to meet your needs.